Privacy Policy

Last updated: April 2026

SONGBIRD MUSIC LLC (we, us, our) operates Songbird Kitchen at https://songbirdpdx.com. This privacy policy explains what information we collect, how we use it, and the rights you have over your data.

1. Information We Collect

We collect the minimum information needed to run the service:

• Account information: your name, email address, and a hashed password when you create an account.
• Order information: shipping address, billing address, products purchased, and order totals when you buy from our store.
• Payment information: card details are handled by our payment processor. We never store full card numbers on our servers.
• Usage information: pages visited, recipes saved, and time on page, used to improve the site.
• Device information: browser type, operating system, IP address, and referring URL.

2. How We Use Your Information

We use the information we collect to:

• Provide and operate the service, including logging you in and showing the right content.
• Process and fulfill your orders, and handle returns or refunds.
• Manage your membership, including billing, trial reminders and cancellations.
• Send transactional emails (order confirmations, shipping updates, password resets).
• Send marketing emails such as the Sunday digest, when you opt in.
• Measure advertising performance and improve site experience.

3. Microsoft Advertising and UET

We use Microsoft Advertising to reach new readers on Bing and across the Microsoft advertising network. Microsoft uses a small piece of code called the Universal Event Tracking (UET) tag to measure which ads led to a sign up or a purchase. The UET tag drops a cookie on your device that lasts up to 13 months.

You can manage Microsoft advertising preferences at account.microsoft.com/privacy and opt out of interest based advertising at optout.aboutads.info.

4. Cookies

We use cookies for essential site functions (keeping you logged in, remembering your cart), analytics, and advertising measurement. See our Cookie Policy for a full breakdown.

5. Sharing With Third Parties

We share information only with service providers that help us run the business:

• Our payment processor for billing.
• Our email service for transactional and marketing email.
• Our hosting provider.
• Microsoft Advertising for ad measurement and remarketing.

We do not sell your personal information to third parties.

6. CCPA Rights (California Residents)

California residents have the right to:

• Know what categories of personal information we collect.
• Request a copy of the personal information we hold about you.
• Request deletion of your personal information, subject to legal retention requirements.
• Opt out of the sale or sharing of personal information (we do not sell, but you can opt out of cross context advertising).
• Be free from discrimination for exercising these rights.

To exercise these rights email info@songbirdpdx.com from the address on your account.

7. GDPR Rights (European Residents)

If you are in the United Kingdom or the European Economic Area, you have additional rights including:

• The right to access, correct or erase your personal data.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time.
• The right to lodge a complaint with a supervisory authority.

8. Retention

Category	Retention period
Account profile	Until you delete your account
Order records	7 years (for tax and accounting)
Marketing email lists	Until you unsubscribe
Server logs	30 days
Advertising cookies	Up to 13 months

9. Children

This service is intended for adults. We do not knowingly collect information from anyone under 16. If you believe we have collected information from a minor, email info@songbirdpdx.com and we will remove it.

10. Changes

We may update this policy from time to time. We will post the date of the most recent update at the top of this page. Material changes will be notified by email to members.

11. Contact

Questions about this privacy policy can be sent to info@songbirdpdx.com, or by mail to SONGBIRD MUSIC LLC, 9161 SW 156 CT, MIAMI, FL 33196, USA.